1. General
This website is operated by Packonics.
Throughout the site, the terms “we”, “us”, and “our” refer to Packonics.
By accessing our website or purchasing products from us, you agree to be bound by these Terms & Conditions.
If you do not agree to all terms stated here, you may not access the website or use our services.
2. Products & Compatibility
Our products are aftermarket replacement batteries, not original manufacturer (OEM) products.
All brand names, trademarks, and model references used on this website are for compatibility identification purposes only.
We are not affiliated with, endorsed by, or sponsored by any original tool manufacturer.
Customers are responsible for confirming product compatibility before purchase.
If you are unsure, we strongly recommend contacting us prior to ordering.
3. Orders & Payments
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases involving suspected fraud, pricing errors, or incorrect product information.
Prices and product descriptions are subject to change without notice.
4. Shipping & Delivery
Estimated delivery times are provided for reference only and are not guaranteed.
We are not responsible for delays caused by carriers, customs clearance, weather conditions, or other factors beyond our control.
Risk of loss and responsibility for the product transfer to the customer upon delivery.
5. Returns & Refunds
Our return and refund policy is outlined in our Refund & Return Policy page and forms an integral part of these Terms & Conditions.
By placing an order, you acknowledge that you have reviewed and accepted our return and refund terms.
6. Product Use & Safety
Lithium-ion batteries are regulated and safety-sensitive products.
Customers are responsible for using products in accordance with proper safety guidelines, manufacturer instructions, and applicable regulations.
We are not liable for damages resulting from misuse, improper charging, unauthorized modification, or use outside of recommended operating conditions.
7. Limitation of Liability
To the maximum extent permitted by law, Packonics shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or website.
Our total liability for any claim shall not exceed the amount paid for the product in question.
8. Intellectual Property
All content on this website, including text, images, graphics, logos, and design elements, is the property of Packonics and may not be reproduced, distributed, or used without prior written permission.
9. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
10. Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time.
Changes will take effect immediately upon being posted on this page.
11. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us at: